[Resolved] Zoom Car — inconvenience charges

akshay ges

from Chennai, Tamil Nadu

Address:

1A balakrishna nagar mudichur west tambaram chennai 45, Balakrishna Nagar, 600045

I rented a zoom car on may 2nd 10 am to may 3rd 4pm. I left the car and completed the procedure before 3 40pm itself. And i got a message that an amount of rs 2556 will be refunded by 4th may. And i also got a message that their are no outstanding bills. Now they are asking me to pay rs 5000 as inconvenience charges. Totally disappointed with service.

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Jun 8, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

May 07, 2019

Zoomcar Customer Care's response Hello Akshay,

Greetings!

We are sorry to know about the discrepancy in the billing. Please share your booking ID for our reference, we shall check on the refund status and we will update you.

Regards,
Sowmya