[Resolved] Zoom Car — incorrect charges by zoomcar.

Vishalgirdhar

from Gurgaon, Haryana

Address:

122001

I'm incorrectly levied with 10000rs by the zoomcar .
I contacted zoomcar customer care for the same and they asked me to lodged a complaint through email. I did as advice.
I got an auto generated mail from zoomcar for responding within 24 hours .
But no response was received despite sending reminders to the company.
Today i have received legal notice from the zoomcar for paying 10000rs without even responding to my enquiries and reminders .
Booking id : JPS6F643Q

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May 10, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2019

Zoomcar Customer Care's response Hello Vishal,

Greetings!

We do understand your concern here. We did check and see that our team has been already addressed you on escalation raised. The levied charge is valid.

We regret we will not be able to reverse the charge here.

Regards,
Ramya. S