[Resolved]  Zoom Car — incorrect damage charges on car rental

Booking id: jps6xtsu9

Date: 1 oct 2019 4:30am to 11:30pm

Claimed damage: front bonnet (Assumed, as no details were given as to what the charges were for, despite multiple emails asking the same)

Issue: please check my preride screenshots from a video i took of the car, which clearly show the damages were already there, but the bonnet and body we're bolted on somehow, as just 150 odd km later when i arrived after an uneventful drive, i find this dangling. Do note i am a good driver and the car is anyway limited to 80kmph. The previous driver or zoomcar agents have deliberately bolted it/held it together somehow, so that the next driver would face the charges.

Check images 1 to 4 (Preride) and image 5 (Post ride)