[Resolved] Zoom Car — incorrect outstanding amount

 
1 Review
Saroornagar, Andhra Pradesh, India
 Harsha Akhi on Jun 25, 2019
I have rented a car with booking id jps6bvicm. I dropped car 9 minutes late and i received a email from recovery team to pay 24000/- inr. This is not correct and these charges are not valid.

I have received email from zoomcar to make payment of 24000/- within 5 days and i am not liable to make that payment for 9 minutes delay.

Please consider this on high priority and get me resolution as i never received any notification until this email and message on same day.

incorrect outstanding amount
Complaint marked as Resolved Jul 28, 2019

Complaint Status


[Jun 25, 2019] Zoom Car customer support has been notified about the posted complaint.
Verified Support
Zoom Car Customer Care's response, Jun 25, 2019
Hello Harsha,

Greetings!

We did check the booking and see that the charges levied on the booking were invalid, hence the same is reversed.

Regards,
Appachu
Zoomcar
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    Zoom Car - incorrect outstanding amount