[Resolved] Zoom Car — incorrect outstanding amount

Harsha Akhi

from Hyderabad, Telangana

Address:

Rangareddy, Andhra Pradesh, 500035

I have rented a car with booking id jps6bvicm. I dropped car 9 minutes late and i received a email from recovery team to pay 24000/- inr. This is not correct and these charges are not valid.

I have received email from zoomcar to make payment of 24000/- within 5 days and i am not liable to make that payment for 9 minutes delay.

Please consider this on high priority and get me resolution as i never received any notification until this email and message on same day.

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Jul 28, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2019

Zoomcar Customer Care's response Hello Harsha,

Greetings!

We did check the booking and see that the charges levied on the booking were invalid, hence the same is reversed.

Regards,
Appachu
Zoomcar