Zoom Car — incorrect outstanding amount
Saroornagar, Rangareddy District, Andhra Pradesh, India
HaHarsha Akhi on Jun 25, 2019
I have rented a car with booking id jps6bvicm. I dropped car 9 minutes late and i received a email from recovery team to pay 24000/- inr. This is not correct and these charges are not valid.
I have received email from zoomcar to make payment of 24000/- within 5 days and i am not liable to make that payment for 9 minutes delay.
Please consider this on high priority and get me resolution as i never received any notification until this email and message on same day.
[Jun 25, 2019] Zoom Car customer support has been notified about the posted complaint.
Verified SupportZoom Car Customer Care's response, Jun 25, 2019
We did check the booking and see that the charges levied on the booking were invalid, hence the same is reversed.
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