[Resolved] Zoom Car — invalid damage charge and fuel bill not reimbursed | |||
On completing trip at 10.30AM on 13 may19 we have handover the vehicle to the zoom car office Jaipur.till then there was no damage report. On evening 7 pm zoom car has charged rs 4000 as damage charge. We have submitted three bills of rs 3500 during trip as fuel refill but zoom car not reimbursed the total amount. I have spoke zoom car executive many times but no satisfactory reply. I have write down so many mail attaching photograph of vehicle which are taken at the trip end I.e on 13 may. Was this information helpful? | |||
Jul 23, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jun 19, 2019 Zoomcar Customer Care's response Dear User, We are sorry to know about the charges levied on the booking. Please share your booking ID for our reference, we shall recheck on the charges levied and we will update you on priority. Regards, Sowmya | |||
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