[Resolved]  Zoom Car — invalid over speeding charges

Booked maruti ciaz car with booking i'd jps66rcks

They put 2500/- invalid overspeed charge how come i can drive above 125km/ speed in that location where your zoom car member is mentioning location. The roads are narrow and with traffic cant increase more than 70km/ speed you can go live at that location and check if there is 1% chance or possibility to drive above 125km/ speed it's not higway or 4 track road to cross 125km/speed you people should think and solve it's small way road you can go and check at that location. It's error in your car you people are harassing innocent customers by adding invalid charges that's not done by me if you people don't solve my issue i will continue with other rent car service. Other than zoom car there are many self rent car they treat me better in service revv, drivezy.
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Jan 23, 2020
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Dec 23, 2019
Zoomcar Customer Care's response
Hello Mujahedd,

Greetings!

We understand your concern here. We did check our GPS records and see that you have exceeded the speed limit of 125, therefore, we have levied the charge. The charge is valid, we are sorry we will not be able to waive off the charge.

Regards,
Ramya. S
Complaint comments 

Comments

Seems like customer is speaking truth because of we cannot drive car into the narrow road at 125/km speed .So this issue was resolved or not, that we dont take car from them.

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