[Resolved]  Zoom Car — Invalid Refuelling charges

My Booking Id is JPS6N0OD6

Invalid Refuelling charges 229/- has been added to my account and when I try to contact you people, customer care number is not working tried many times u people are fraudsters thiefs how come u people can add invalid charges and loot customers i returned the vehicle at same level as I received at start of trip. U can check the uploaded images of start it was below 5% and also ur executive person mentionted no fuel in the car during start of my trip how come u people can approve it 10% starting fuel u can check start and end uploaded images in zoom car. I'm so disappointed with ur service I think I have to change the rental car service to some other.
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Aug 13, 2021
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2020
Zoomcar Customer Care's response
Hello Musaab,

Greetings!

We understand you concern here. We have made the necessary changes and reversed the refueling charges which were levied invalid. Once again, we are sorry for the inconvenience caused.

Regards,
Imran
Zoomcar
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