[Resolved] Zoom Car — issue in end trip | |
Hi team, I booked a cycle 3194688 stationed at my location & used it for around 60 minutes, but unable to end trip stating parking is full and end trip at some other station, which also shows the same message. I am being charged for 2nd 30 minutes ride as well. Could you please assist in ending the trip. Kindly have look on issue and help resolving on priority. Cycle number 3194688 Name - shruti Area - agra Was this information helpful? | |
Dec 20, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Nov 19, 2018 Zoomcar Customer Care's response Hello Shruti, Greetings! We apologize for the inconvenience caused. We would request you follow the below steps and raise your concern. - Click on the hamburger menu in the app (three dots on the top left-hand side) - Select “My Trips” - Select “PEDL” - Select the trip where issue needs to be reported - Follow on-screen instructions Regards, Imran Zoomcar | |
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