[Resolved] Zoom Car — issue regarding my refund amount

 
1 Review
Ambattur, Tamilnadu, India
 Aadhavan Dayalan on Mar 24, 2020
I completed my trip on 18.02.2020. But i dint receive my petrol amount and the security amount which costs around 1321. I am trying to reach but no response. Already its been more than one month. And still i dint get money. And they said that the amount will be refunded with in 15 days but i dint get the money. Meanwhile i am not able to reach there customer care to report this problem. Worst experience.
Complaint marked as Resolved 2020-04-25 01:45:05

Complaint Status


[Mar 25, 2020] Zoom Car customer support has been notified about the posted complaint.
Verified Support
Zoom Car Customer Care's response Mar 25, 2020
Hello Aadhavan,

Greetings!

We are sorry to know that you have not received the refund. Please share the booking ID for us to check the refund status.

Regards,
Appachu
Zoomcar
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    Zoom Car - issue regarding my refund amount