[Resolved] Zoom Car — i've received damage bill

Sairam0634

Address:

Jntu Kukatpally, Hyderabad, Telangana

I have ordered baleno zoom car and picked up at nizampet hyderabad on thursday morning at about 12pm and returned it on friday night at 11. I have received a damage bill of rupees 2000, but to my knowledge nothing has happened to car. I would like to have photos of car before and after ride to check whether the damage was done by me. My booking i’d:jps6ftg9a. I request to please send the photos of car so that i could know what has been damaged.

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Apr 4, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Mar 04, 2019

Zoomcar Customer Care's response Hello Sairam,

Greetings!

We understand your concern here.

We did check and see that the damage caused during your reservation. Hence, we have levied the charge on the booking. We regret we will not be able to reverse the charge.

Regards,
Ramya. S