[Resolved] Zoom Car — misguiding website and cancellation charges due to that | |||
I had booked the car with zoom car on 06/02/2018 in bangalore, while booking the website displayed the car as automatic transmission and later the support confirmed it is manual transmission. Unfortunately i am not used to manual transmission cars. On contact the support did not get proper response and i was told i will have to pay for 50% of booking charges due to no fault of mine. Attaching the screenshot of the website displaying the car as automatic. Booking no: jps628d3n Was this information helpful? | |||
Feb 7, 2018 Complaint marked as Resolved Zoom Car processed the Refund.
Thank you,
Shiva Zoomcar customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Lock doesn't open even the trip doesn't end. I lost money and time. Customer care service is the worst.
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