[Resolved]  Zoom Car — money deducted, car details and location didn't get

Dear sir/ma'am
I booked zoomcar, at 4am of 4 aug 2019. I was planned for everything at outside which i will be planned. Becuase of zoomakar i lost it all...
Money has been duducted, didn't get car details and location, and for help i tried to call them many times by spending my talktime but all its waste i didn't get any rspond from them.

This is my booking id:jps6xqudm
Please help me out in this please.

Thank you
Was this information helpful?
No (0)
Yes (0)
Sep 12, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2019
Zoomcar Customer Care's response
Hello Akshay,

Greetings!

Please accept our apologies for the inconvenience caused. Upon checking, we see that our team has addressed you on the escalated issue. The booking is cancelled, the refund is initiated to the account, please wait for 5-15 days so that the same shall reflect in your account.

Regards,
Ramya. S
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    5661
    Pending
    11
    Resolved
    2593
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information