[Resolved] Zoom Car — money refund issue | |||||
I have been calling zoom car from about a month now. A month ago I tried to book a ride which got cancelled but the money was not refunded. I called them and spoke about the refund, they promised that it would be refunded within 3 to 5 working days. They tried sending the money through the EMPS link for more than twice. Also submitted my bank account details about 20days ago but nothing came. I have been calling them every single day but they keep on delaying the refund everytime. EMPS didn't work, neither did the neft. The amount is of real importance to me and its been more then a month I have been struggling to get my money back. Was this information helpful? | |||||
Aug 14, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jul 14, 2018 Zoomcar Customer Care's response Hello Kunal, Greetings! We are sorry to know that you have not received the refund till now. Please share the booking details for us to have a check and do the needful. Regards, Rohit | |||||
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