[Resolved]  Zoom Car — my deposit is not deposited yet

I booked a zoomcar for use on 1march 2019. My booking id - booking id - jps6ft0or. I have not received refund of rs. 2344 (Deposit) in my account. I got emails from company that my refund was initiated way back. After that, i have mailed the company customer support twice but no response. Even on customer care ivr, there is no option to talk to executive. I think a scam is going on and they are not refunding deposits.in the image attached, it clearly shows rs.2344 in "processed refunds" but i have not received the money back in my bank account.

On17 march, zoomcar gave a response that they will start refund and i will get refund in 24 hours but no use. Today is 24 march. The amount has still not reflected in my account and its not going to reflect. Please check and provide my refund. If you need some other account details, i can provide that as well. Drop me an email requesting another account details and i will provide