[Resolved]  Zoom Car — new pedl stand at roopena agrahara bus stop

Address:560068
Website:zoomcar.com

There is no pedl stand in rupena agrahara bust stop, bangalore. Daily i have to commute 1 km from there to my office and find at least 2 pedl cycles lying there. However, these cycles don't have their trips ended yet and so can't be unlocked. Also i can't use pedl to reach back to the bus stop.

The fact that people are using pedl to reach the bus stop in spite of there being no stop there shows the need of people to have a pedl stand in the bust stop. I can even vouch for a couple of my friends and myself who would use pedl on a daily basis from and to the bus stop.

If zoomcar opens new pedl stands at the highly required areas, then pedl's popularity will increase. There is an urgent need for a pedl stand in rupena agrahara bus stop, failing to implement which, we would be forced to find and settle down with alternative plans.

Kindly take required actions to help resolve our problem and create a win-win situation for all.
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Oct 6, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2018
Zoomcar Customer Care's response
Hello Ananyo,

Greetings!

Kindly raise your concern through the below link, our team will do the needful.
Link: https://www.zoomcar.com/bangalore/contactus

Regards,
Imran
Zoomcar
Complaint comments 

Comments

Date :[protected]

I have Scanned a Code of cycle No. 3231462 at HSR sector 1, and then I left that place without using cycle.

Since then I'm trying to end my ride but it's not happening, and They keep on charging me.

As its raining heavily outside, I can't reach near cycle.

please try to figure this out.

And end my trip.
Zoomcar Customer Care's response, Sep 7, 2018
Verified Support
Hello Monal,

Greetings!

We are sorry for the trouble, Kindly send an email sharing your trip details through our contact us page. We shall have a check and resolve the issue. Here's the link for your reference - https://t.co/jBOTtJaIEP

Regard
Wasim
Zoomcar

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