[Resolved]  Zoom Car — no key inside the car (refund)

Address:

Hyderabad, Telangana

I booked a zoom car (08/12/2018), car number ts07uf5081. I was about to take the car at 23.00. As per the location i went there and i unlooked the car through app. As per their instructions the key should be inside the glove box of the car. I searched for it but i couldn't get the key. The key was missing. I searched here and there inside the car but i couldn't get it. I call their customer care number which was provided in the app but it was an invalid number. Anyway i left the car at its bookings location and i went out as it was 12 o clock at night. Meanwhile towards my home i searched for the customer care number and got one which was working after several search. I complained to the customer service provider and he verbally launched one complain for me. Now i just want my whole money back, without any deduction within 24 hour. Unless i will issue a case against the company. I will see them in court.