[Resolved] Zoom Car — no refund | |
ID:JSP6FI2NN I booked the car on 2nd December but they cancelled it on their own after all the payment had been done and I was about go pick the vehicle up. They said I will get a refund within 1 week, it's been more than a month now and I still haven't received my refund back. I booked another car after going there and finding out that my booking has been cancelled. I got the initial deposit refund of that booking but there is no refund of the cancelled booking. Zoomcar people are cheating us by saying we tried to double book and cancel the booking. When I call customer care number even the automated message is not playing. Stop cheating people and learn to give customer support even after the booking is done. Process the refund fast! Was this information helpful? | |
Feb 4, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Dec 27, 2018 Zoomcar Customer Care's response Hello Supatil, Greetings! Upon checking with the above mention booking ID we see the refund have been already credited from our to your bank account through IMPS. Kindly have a check with your respective bank. Regards, Imran Zoomcar | |
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