[Resolved]  Zoom Car — no refund from 2 months

It has been 2 months since i rented the car (For one day - 30 may 2020) and still there has been no refund.
Neither have they replied to my mails nor do they pick up calls (Which are not toll free).
Keeping an amount of rs 4000+ from a middle class man like me for months and giving no account nor tracking details and zero response is pure harrasment.
Please take action against them as soon as possible.
Jai hind.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Aug 05, 2020
Zoomcar Customer Care's response
Hello Saahil,

Greetings!

We definitely understand your disappointment here with regard to the delay caused in processing the refund. We are working on processing your refund, however, due to the COVID 19 pandemic, we have been facing certain internal issues, therefore, the unexpected delay in processing the refunds, we are requesting some more time so that we are able to clear all refunds. Hoping for your kind understanding here.

Regards,
Imran
Zoomcar
Complaint comments 

Comments

When will they refund the money ??
No update till now ???

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    5657
    Pending
    12
    Resolved
    2592
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information