[Resolved] Zoom Car — No refund from zoomcar

ashu2417

from Bengaluru, Karnataka

Address:

560098

I had booked swift with booking id# jps6vp5ut on 15th aug. I had deposited 6575/-. After which this booking was cancelled since my license was blacklisted. They told me, they will refund me the money within 5-15 working days. But it has not been received till 30th oct today. Need help here to refund my money.

I have constantly tried to reach them and every time i spoke to them, i was told that it will refunded soon. Now i am not able to call from my phone number as well, as their system doesn't accept my call. My phone number is [protected].

Need urgent help!

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Dec 22, 2016

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2016

Zoomcar Customer Care's response Hello Ayush,

Greetings!

Firstly! please accept out apologies for the delay in response. We have escalated the issue to our concerned team and they will reach out to you with an update at the earliest regarding the refund status.

Regards,
Zoomcar

Verified Support

Nov 13, 2016

Zoomcar Customer Care's response Hello Ayush,

Greetings!

We have sent an email with the required details to your registered email ID, request you to kindly revert with the necessary details for us to process the refund at the earliest.

Regards,
Zoomcar