[Resolved] Zoom Car — no refund received | |||
The trip was made on 28th november, 2019. The money for extra kms was paid while dropping the car back. The refund was due in 15 days. It's almost been a month now. The app shows refund is initiated since a long time now. Customer care does not respond at all. The app is also buggy, crashes while making payments. What kind of service is this? Worst experience Was this information helpful? | |||
Dec 9, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Oct 29, 2019 Zoomcar Customer Care's response Hello Aniket, Greetings! We are sorry to know that you haven't received your refund yet. Please share your booking ID, we will check the status of the refund. Regard Wasim Zoomcar Nov 07, 2019 Updated by Aniket Hande Booking ID: JPS6X4L2G Booking Name: Manish Kumar Booking Date: 27 Sep  Verified Support Nov 08, 2019 Zoomcar Customer Care's response Hello Aniket, We did have a check and see that the refund is successfully settled in the account through which you have made the payment of the booking. Please drop an email through the contact us page so that we can share the transaction detail. Regards, Ramya. S | |||
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#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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Booking Name: Manish Kumar
Booking Date: 27 Sep