Zoom Car — no refund till date

mbakde

Address:

Zoomcar Bangalore Head Office

I had booked car for 36 hours i.e. dated 25-Jun-2020 to 26-Jun-2020 for which I made the total payment of Rs. 10, 588. They had mentioned refund of Rs. 2, 999 refundable deposit and fuel cost of Rs. 3, 000 post returning vehicle on 26-Jun-2020 .As per their terms and conditions, I was to receive the refund in 2-3 weeks from the date of return but it has been little more than month, I still haven't got the refund yet.

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Zoomcar customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2020

Zoomcar Customer Care's response Hello User,

Greetings!

Please accept our apologies as you have not received the refund. Kindly share the booking ID for us to check the refund status and revert.

Regards,
Appachu
Zoomcar

Sep 28, 2020

Updated by mbakde Booking ID is JPS6NP3WR