[Resolved]  Zoom Car — no response even from concerned authority

Website:www.zoomcar.com

No response from zoom car even after complaining in this platform... They are cheating customers... Complaint number: jps647xwb... Charged for damages which was not made by me...
After i returned the car while the person over there was parking it.. He hit the car... And claimed that it will be charged on me because i didn't get submit the fleet...
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Jul 31, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2018
Zoomcar Customer Care's response
Hello Mario,

Greetings!

We believe our team has already shared an update regarding the same. Unfortunately, we will not be able to do much in this regard.

Regards,
Rohit.
Complaint comments 

Comments

Hi, Mario
Same thing happened to me. Zoomcar's customer care is useless, they won't help you and will charge unnecessarily. They have their fraudulent system of looting customers. Don't pay anything. Relax, they will send emails after emails. Its you who can charge them for harassment & flase allegations.
Mario Shinton's [Complaint's author] reply, Jun 28, 2018
Ya I am not going to pay a penny more... But they already took my deposit amount of 5k.
Zoomcar Customer Care's response, Jun 29, 2018
Verified Support
Hello Mario,

Greetings!

We are sorry to know about the trouble that you had to go through.

Please share your booking details for us to check on the escalation and do the needful to resolve the issue.

Regards,
Sowmya

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