[Resolved]  Zoom Car — no response of email on [protected]@zoomcar.com

Address:

Kolkata, West Bengal

Hello team,

If you people do not response to the email what is the use of resolving issues by just giving a mere email id.
I have mailed you, attached screenshots but yet not received any response nor my money.

I used to be the biggest fan of pedl zoomcar when it was first launched. But after my last trip i not only feel disgusted but was literally harassed in the whole scenario. I do not recommend it to anyone again.

I have a paralyzed patient at home and it was an urgency. Hence, i booked a cycle 3172286 from my office in kolkata, infospace gate 1 and took a ride till narkelbagan that is a 3-4 minutes ride in total.

But after i got down and locked the cycle, i was unable to end the trip. I stood there for next 30 minutes trying hard to end the trip but it did not happen. After that again 3 rupees was charged for the next 30 minutes.

I took a ride for 3 minutes and stood by a cycle like a fool for next 1 hour to just end a trip. May i know whether you people are aware about the time=money concept? I could have easily walked for 8 minutes, but it was urgent for me to reach home, and that is the sole reason for me taking a cycle.

I lost an hour, missed all the buses and finally not only reached late at home but also lost 6 rupees. Kindly have look on issue and help resolving it on priority.

Regards