Zoom Car — No response on my refunds/service related matter - reg.

Sairanganath

Address:

51/5, Near pattanagere School, Raja Rajeshwari Nagar, Bangalore - 560098

For an emergency purpose, i have booked car for period from 13 to 17 during may 2020, paid an amount of rs.5120/- on my credit card and the same is not served. Hence, cancelled.

Again booked for 13 to 18 during may 2020, paid an amount of rs.7576/- on again my credit for my emergency which is not fulfilled. Hence, again cancelled.

I have called regarding refunds of said amount more than 50 times. All other service providers giving refund with 2 to 3 days correctly upto the satisfaction of customers.

I am deeply regretted with your services and procedures. Kindly refund my money along with interest since you didnot serve me on time and it is almost more than 70 days.

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Zoomcar customer support has been notified about the posted complaint.

Jul 19, 2020

Updated by Sairanganath For an emergency purpose, I have booked car for period from 13 to 17 during May 2020, paid an amount of Rs.5120/- on my Credit card and the same is not served. Hence, cancelled.

Again booked for 13 to 18 during May 2020, paid an amount of Rs.7576/- on again my credit for my emergency which is not fulfilled. Hence, again cancelled.

I have called regarding refunds of said amount more than 50 times. All other service providers giving refund with 2 to 3 days correctly upto the satisfaction of customers.

I am deeply regretted with your services and procedures. Kindly refund my money along with interest since you didnot serve me on time and it is almost more than 70 days.

Yours deeply regretted customer,
Ranganath MS,
[protected].