[Resolved] Zoom Car — non-payment of refund | |
Refund of my cancelled booking is pending since 28th' May 2020. Full refund amount shows up under refund processing page of Zoomcar but it hasn't taken any step further. I have called and written mails to Zoomcar infinite times. But every time I received same reply through some personal number of their employees stating, "you would get refund within a week, sorry for delay due to covid-19 situation. " Its been more than 75 days. Now my call doesn't connect, my mails aren't replied. This is not just a refund issue but mental harassment. Booking ID; JPS6N18OX The Refund amount is around Rs.20, 000. Zoomcar is running scams on different fronts. Zoomcar is the worst!! Was this information helpful? | |
Aug 9, 2021 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Sep 29, 2020 Zoomcar Customer Care's response Hello Ashutosh, Greetings! We are sorry for all the distress caused. We do not want to keep our customers waiting for the refund. Please rest assured, you shall get the refund, however, it shall take some more time for us to have it processed. We are requesting your patience here. Regards, Appachu Zoomcar | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
46%
Complaints
5658
Pending
12
Resolved
2592
View all 5658 Zoomcar reviews & complaints
+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
View all Zoomcar contact information
Post your Comment