[Resolved] Zoom Car — Non Refund of Deposit and other balance. | |
Booking ID : JPS6N1ECI. My trip ended on 17th May and till date I havent received my refund of Rs 5, 057. Earlier I was communicated that I will receive my amount within 2 weeks. But I didnt and when I reached out, i was requested for additional two weeks and than again for two weeks and last week asked for another 1 week. In total I have given them 5 additional week and still they fail to give me a date. They charge us in thousands if you fail to deliver the car by 2 hours. And they haven't refunded my money for months now. Was this information helpful? | |
Aug 13, 2021 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Aug 22, 2020 Zoomcar Customer Care's response Hello Kunal, Greetings! We are sorry for the delay in processing the refund. We believe you have received the refund. Regards, Appachu Zoomcar | |
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