[Resolved]  Zoom Car — not able end trip of pedl cycle

Address:Bangalore, Karnataka
Website:Zoom car pedl

I have parked cycle 101917 at active pedl station by 28minutes of trip started but i am not able to end the trip.in app if i get in to help it is saying because of low connectivity it may take 2minutes to end the trip. But i have been waited at pedl station for more than 20minutes but still i couldn’t end the trip. Finally i left from there and trying to contact customer care but i did found any contact support
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Sep 30, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2018
Zoomcar Customer Care's response
Hello Nanda,

Greetings!

We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on priority.
Link: https://www.zoomcar.com/bangalore/contactus

Regards,
Ramya. S
Complaint comments 

Comments

From past 15 hours i getting tensd and now im fed up im trying to end the trip again n again its showing me time out my cycle no is 3210844 you guys have no email address no customer care number plz do something otherwise i need to take a step

Zoomcar Customer Care's response, Aug 30, 2018
Verified Support
Hello Sorabh,

Greetings!

We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on priority.
Link: https://www.zoomcar.com/bangalore/contactus

Regard
Wasim
Zoomcar

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