[Resolved] Zoom Car — not able to end my pedl trip at dlf 1

Jeevan Chand

from Gurgaon, Haryana

Address:	Kolkata, West Bengal, 700156
Website:	pedl.zoomcar.com

Used PEDL for about half an hour from DLF 1 PEDL station. After using for half an hour I got back to same station i.e DLF 1 Gate 2 andtried to End my trip.
But I am unable to end it and getting message that I need to park at PEDL station.

FYI : This is the second time I am facing this issue

The cycle is still in on going trip.

I am not able to end the trip and being charged 3 rs every 30 mins

Cycle 3232795
PEDL station: DLF 1 Gate 2, NewTown Kolkata.

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Aug 29, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2018

Zoomcar Customer Care's response Hello Jeevan,

Greetings!

We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on priority.
Link:https://t.co/jBOTtJaIEP

Regard
Wasim
Zoomcar