[Resolved] Zoom Car — not able to end trip for me (bhairavi) | |||
I am not able to lock the cycle. The niddle which needs to lock the cycle is not there. I am unable to lock cycle. As, this is my first trip. I couldn't found that the lock is damaged. Could you please help me in this? I picked it up from gilmore orchid society. I am now trying to end the trip it says lock the cycle. But i am unable to lock it as it's niddle was already damaged. When i started the trip i didnt knew that it is damaged. Tht's why i started it. This was my first day with zoom cycle. And i had a very bad experience. I will think twice before taking your cycle Was this information helpful? | |||
Oct 20, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Sep 19, 2018 Zoomcar Customer Care's response Hello Bhairavi, Greetings! We are sorry that you were unable to lock the cycle. Kindly send an email sharing your trip details through our contact us page. We shall have a check and resolve the issue. Here's the link for your reference - https://www.zoomcar.com/bangalore/contactus Regards, Sowmya | |||
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#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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Greetings!
We are sorry that you were unable to lock the cycle.
Kindly send an email sharing your trip details through our contact us page. We shall have a check and resolve the issue. Here's the link for your reference - https://www.zoomcar.com/bangalore/contactus
Regards,
Sowmya