[Resolved]  Zoom Car — Not getting a refund since last 3 month

I have booked a car from zoomcar for 22nd may 2020 under their 100% cashback offer booking id jps6no9yn (In which we can cancel the book with no charge condition is there) of rs 8247.

Due to covid-19 pendamic, i have canceled my booking on 2nd april 2020 and asked for a refund. First, of all, they don't have any proper number for the after booking or cancel booking related issues. So i have emailed them regarding a refund. They said because of the system down they will give a refund within 15 days. But i am not getting my refund yet. I have email so many times but not getting any response from their end.

I have checked and found there are many customers who have same issue. Zoomcar doesn't want to give any refund to its customers.