[Resolved] Zoom Car — Not refunded my money since two months

Vamsi Drt

Address:

Zoom car india head office Bengaluru

I vamsikrishna, booked zoom car on 17th May 2020, they took around 3699 rupees as deposit amount. After completion of my trip deposit amount should be reversed to my account with in 15 days as per company policy of zoom car. But till now I didn't get any refund and customer care team also not responding. It is hard earned money for middle class people like us. I am sharing my booking id - JPS6N1T3K. Please help me

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Aug 13, 2021

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2020

Zoomcar Customer Care's response Hello Vamsi,

Greetings!

Due to certain unforeseen situations, we are unable to process the refund for the booking as of now. However, we are already working on this and the refund will be processed at the earliest. We request your patience in the interim.

Regards,
Appachu
Zoomcar