Zoom Car — Not refunding the money

Venkatmahesh

Website:

Zoomcar.in

I have cancelled a booking on may 14th . After the cancellation i have received a message that it will be refunded by 15th evening. Sa far i have called many times they are giving some days and postponing day by day. Please take necessary actions on them. They are telling the stories like they have refubd issue. In that case why do they allow for bookings. Doing fraud. My booking id is JPS6N18JN. I am attaching the screen shot of that booking even

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Zoomcar customer support has been notified about the posted complaint.

Aug 03, 2020

Updated by Venkatmahesh so far i idnt get refund

Verified Support

Aug 05, 2020

Zoomcar Customer Care's response Hello Venkatmahesh,

Greetings!

We apologize for the delay caused in processing the refund. We are working on processing your refund, due to the crisis of COVID-19, it is taking more than the expected time to process the refund, rest assured, the refund will be processed as soon as possible. We are requesting your patience in the interim.

Regards,
Imran
Zoomcar

Aug 05, 2020

Updated by Venkatmahesh this is the same dialogue and same sentences they are copying to each and every customers . two months back same dialogues and in fb also same dialogues.

are you people trained with these sentences