[Resolved] Zoom Car — over charge on small scratches. | |||||
I took my zoom car on 20-jan-2018. I handed over the car three hours before the time of trip ended. While handed over the car there were small scratches at front due to road side dry plant for which zoom car charged me 5000.. I never like to pay this money.. Small paint scratches reasonable for indian road conditions and this should be taken care by zoom car only. While i took the car there was another dent patch was there. Zoom car had given me car with already damages were in place. This is unfair collecting 5000 for every small scratches on the car. No accident and no impact. Only small scratches reasonablyshould be taken care by you. Was this information helpful? | |||||
Mar 5, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jan 25, 2018 Zoomcar Customer Care's response Hello Sakthivel, Greetings! We are sorry if there is an error in billing. Request you to share us the booking details for us to have the issue checked on priority. Regards, Kiran.S | |||||
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