[Resolved] Zoom Car — over speed chargers

vishwanath gowd

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh
Website:	www.zoomcars.in

I have booked a zoom car from hyderabad and they have charged 2500 for exceeding 125 km/hr which we were maintaining speed from speedometer as less than 120. This is a cheating to customer to loot their money by recording false speeds. They can add a speed lock if they need to restrict speed. Zoom cars has the worst policy in the name of this they are looking the customer it should be banned.

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Dec 6, 2017

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2017

Zoomcar Customer Care's response Hello Vishwanath,

Greetings!

We understand your concern here and you will be billed as per the policy if you cross 125km/hr during your duration. However, kindly share your booking details for us to revalidate the charges.

Regards,
Appachu
Zoomcar