[Resolved] Zoom Car — Overapeed | |||||
Booking id : JPS6VXRIH I had overspeed the car due to an emergency situation as i had dropped the patient to hospital. I am not going pay overspeed charge for this. I[censored] need proof i will submit. Why zoom car making fool to people by charging a higher amount of 2500 rs. They installed sensors every where in cars then why cant they speed lock the cars. This game is wantedly planned to loot their customers. If they respect customers life they qould have surely install speedlock. However who cares...no body will see speed in case of emergency. I[censored] have guts i am Lawyer by professional Underrule 206(2) u will file case against me n i must handover my license and surely i know how to fight case against u cheaters. When the pateint was in my car it was a ambulance at that time not zoom car. I have saved life by overspeed. I too better know not to drive overspeed but it was a matter of one's human life. Lets Hope u people will proceed forward or have a excuse to me. Was this information helpful? | |||||
Feb 14, 2017 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jan 13, 2017 Zoomcar Customer Care's response Hello Shahrukh, Greetings! We understand your concern here. We did checking on the issue and see that your booking has been charged with 2500/- as overspeeding charges. Our team did reach out to and addressed the issue stated. We did have a check and we see that the charges are levied appropriately. We have a strict policy towards overspending, the policy is designed for the safety of our customer. We will be unable to reverse the charges here. Hoping for your kind understanding in this regard. Regards, Zoomcar | |||||
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If zoomcar is so overly concerned about the customer why don't you inform the customer in advance about your non sense policies and rules. As a general practice all companies across the globe has practice of informing important rules and regulations.. Clearly you are only interesting in looting customers.. I am sure if you inform in advance almost you will have almost negligible cases of overspeeding
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