[Resolved]  Zoom Car — overcharging without specifying reason

Address:

560066

I booked a car through zoom car app yesterday night at 10. I have returned the car at the return spot by 3 in the morning way before my booking time ends without any damage. Today morning, i have received a message saying that 4000 rupees was levied as inconvenience fee without specifying any reason as to why. When i try reach out to them through mail, they replied me with their log of policies. It is very annoying to not get any reply even after mailing for 3-4 times from morning. I am really regretting even trying to use zoomcar for anything. I suggest people to be careful while using zoomcar for any travel plans.
Booking id : jps6bdeiv