Zoom Car — Paying with people money | |||||
I booked the car on 8th june. Cancelled due to some reasons. Money credited to citrus account on 13th june. From 13th june i am trying to withdraw money but there is a issue within zoom car website. Even though after rising complaints nobody bothered about resolving the issue (Complaint numbers: case:207446 case:207247) If we delay the car for 1 hour they are charging additional 500 rupees charges. Then how much we should demand now? We need to demand for every 1 hour 500 rupees or how much? I feel zoom car keeping money with them and taking interest on people money. They are playing game with people money. Was this information helpful? | |||||
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Zoomcar customer support has been notified about the posted complaint. | |||||
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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Greetings!
Firstly! accept our apologies for the inconvenience caused. We see that you have initiated the withdrawal today and the amount should hit your account in 1 business day.
In regard to the error while withdrawing the amount, we have already escalated the same to our concerned team to take corrective measures and ensure these issues are minimized in the future.
Request your kind understanding and cooperation in this regard.
Regards,
Zoomcar