[Resolved] Zoom Car — payment debited two times but booking not confirmed

 
1 Review
naroda road,, Ahmedabad, Gujarat, India
 jv_bhojani on Feb 22, 2020
Hi,

I tried to book online but after the bank charges were debited two times i got a message that the booking is failed. Tried to call the customer care numbers several times but could not contact any representative. Poor service and pathetic experience. Let me know the steps i should take now to get my money back.
Take action as soon as possible
Complaint marked as Resolved 2020-03-25 03:08:35

Complaint Status


[Feb 22, 2020] Zoom Car customer support has been notified about the posted complaint.
Verified Support
Zoom Car Customer Care's response Feb 23, 2020
Hello Bhojani,

Greetings!

We are sorry to know that the amount is deducted and the booking is unconfirmed. Please share the registered mail ID for us to have a check and assist you on the same.

Regards,
Imran
Zoomcar
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    Zoom Car - payment debited two times but booking not confirmed