[Resolved] Zoom Car — payment debited two times but booking not confirmed

jv_bhojani

Address:

naroda road,, Ahmedabad, Gujarat, 382345

Hi,

I tried to book online but after the bank charges were debited two times i got a message that the booking is failed. Tried to call the customer care numbers several times but could not contact any representative. Poor service and pathetic experience. Let me know the steps i should take now to get my money back.
Take action as soon as possible

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Mar 25, 2020

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2020

Zoomcar Customer Care's response Hello Bhojani,

Greetings!

We are sorry to know that the amount is deducted and the booking is unconfirmed. Please share the registered mail ID for us to have a check and assist you on the same.

Regards,
Imran
Zoomcar