[Resolved]  Zoom Car — payment failure alert

Address:Pune, Maharashtra

Hey,
I had booked a zoom car on 19th nov 11.42pm costing 4677rs. Did the payment through card. Amount has been debited by bank. But in the zoomcar app i received payment failure notification. My booking has not been done. I have attached the screenshot images. The transaction number is mentioned as [protected]. Kindly look into this and resolve the issue.
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Jan 3, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2018
Zoomcar Customer Care's response
Hello Kripa,

Greetings!

We are sorry that your booking was not successful. Please share your registered email ID for our reference.

We shall check on the transaction and we will update you on the same.

Regards,
Sowmya
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