[Resolved]  Zoom Car — Payment not debited

Address:Bangalore Urban, Karnataka, 560100
Website:www.zoomcar.com

We tried to book a car via zoomcar app and money got deducted from our account without getting any confirmation and we did call you and you said that the payment is unsuccessful and i contacted my banks customer care they told me that payment was successful and thy give me reference id also. I need to know that where my money gone as bank people saying it is problem with your side. We tried to connect you it's not getting connected. May i know that when will be my money get credited back. And you have received a payment according to bank but there was no confirmation, please solve this asap!!
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Sep 11, 2016
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Aug 09, 2016
Updated by dinesh seervi
Reach me [protected] asap
Verified Support
Aug 10, 2016
Zoomcar Customer Care's response
Hello Dinesh,

Greetings!

We are sorry for the inconvenience caused. Request you to kindly drop an email to [protected]@zoomcar.com with your registered email ID for us to check on the issue stated and do the needful.

Regards,
Zoomcar
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