[Resolved] Zoom Car — payment refund pending

RahulGop

from Mumbai, Maharashtra

Address:

560043

I am writing this complaint on behalf of my brother (Manohar tarihalkar) with regards to refund pending with company.

The booking details given in the screenshot.
Registered number used while booking for car rental. [protected].

As per company customer executive the payment is initiated however it is not settled yet, it's been more than 10+ days.

+2 photos

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Sep 17, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2019

Zoomcar Customer Care's response Hello Rahul,

Greetings!

Upon checking, we see that the refund is successfully withdrawn through the IMPS. Also, we see that our team has informed to share the bank statement. Hence, please share the bank statement through the contact us page for us to validate on the refund.

Regards,
Ramya. S