[Resolved] Zoom Car — pedal cycle related

vaibh12345

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411038

Respected provider,
First of all thank you for providing wonderfull service to society. I am here to tell you missuses of pedal cycle.
I belong from pune, kothrud area, 411038.
I saw pedal cycle in accidental situation in garbage. I just hate people who thrown it there. I personally felt like waste.
Government taking step in development and people who are not contributing themeselves in it, but doing such rediculous thing. Today, i felt ashemed to call myself as indian cityzen.

Its a request you to please make some harsh rules to deal with this things.
And some protocalls that every one has to follow.

This is vaibhav,
[protected].

Was this information helpful?

No (0)

Yes (0)

Jan 3, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2018

Zoomcar Customer Care's response Hello Vaibhav,

Greetings!

Thank you for reaching out to us.

We definitely understand your concern here regarding the PEDL service. We are working on making the process more user-oriented so that it benefits more customers.

Yes, there have been incidents reported where customers misuse the service, we have been working on stringent policies to deal with such scenarios.

You will surely see some changes in the coming months.

Regards,
Sowmya