Zoom Car — pedl cycle did not unlock but still the trip started and charged money

Address:	Pune, Maharashtra, 411017
Website:	pedl.in

I tried using a pedl cycle nymber 102611 on january 07, 2018 from the element 5, pune cycle point. The cycle did not unlick but the trip started and continued for about more than 12 hours and the money continued to be deducted. I tried to cancel the trip multiple times but nothing happened. I tried finding a customer care number to talk but there are none. The issue needs to be resolved asap and money needs to be refunded.

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