[Resolved] Zoom Car — pedl cycle did not unlock

Suraj T S

from Chennai, Tamil Nadu

Website:

Zoom car

I have tried unlocking a pedl cycle in iit madras, and it didn't open, but the app showed the trip has begun and it is being charged continuously,.
I emailed the customer care, there is no response from there side and with time they are being charged.
Cycle no: 100625
Mobile phone no: [protected]
The worst app ever seen and customer care is worse.

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May 1, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2018

Zoomcar Customer Care's response Hello Suraj,

Greetings!

We are sorry for the trouble caused. Request you to write to us through our contact us page on the application or website, we will have a check and do the needful.

Regards,
Kiran.S