[Resolved] Zoom Car — pedl cycle end trip doesn't happen

Amit Kunchal

from Bengaluru, Karnataka

Address:	560102
Website:	www.zoomcar

I have rented cycle 3231695 on 20th July at 5:49 PM. I dropped the cycle at Agra bus stop at 6:02. I tried to end trip almost 100 times but nothing works.
I went home(suncity apartments) . I tried to end trip from my laptop as well as mobile. Nothing worked.
I went back to Agra bus stop to end trip. I was there upto 7:50 PM. But again I could not end trip.

I am not going to pay for this trip as well if there is any damage/loss of cycle, as I could not wait there endless to end trip.

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Sep 3, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2018

Zoomcar Customer Care's response Hello Amit,

Greetings!

We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on priority.
Link:https://t.co/jBOTtJaIEP

Regard
Wasim
Zoomcar