[Resolved] Zoom Car — pedl cycle incorrectly charged. | |||||
So i booked a pedl bicycle in newtown kolkata. But i was unable to either unlock the bicycle or end the trip. So i emailed them thrice through their app zoomcar. I didn't get any response. Now i've received warning messages to return the bicycle which i couldn't even unlock. I've been charged incorrectly before but there's no way to contact them immediately or efficiently to inform them of the issue or get any suggestion except few pre-written things on their website or app. 18 rupees is a big amount when you've been charged for nothing, i want my money back. And if possible pls provide a better customer service. Do not let suffer your every customer just because a few have done damage. I hope my issue will be resolved. Was this information helpful? | |||||
May 23, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Apr 12, 2018 Zoomcar Customer Care's response Hello Saurabh, Greetings! Please accept our apologies for the trouble caused. Please send an email through our contact us page for our team to have a check and do the needful at the earliest. Regards, Rohit | |||||
Add a Comment | |||||
46%
Complaints
5657
Pending
12
Resolved
2592
View all 5657 Zoomcar reviews & complaints
+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
View all Zoomcar contact information
Post your Comment