Zoom Car — pedl cycle trip not ended

Zoom Car — pedl cycle trip not ended

P Pranita Chaudhari from Mumbai, Maharashtra

I have booked cycle no.102150, tried many times but it didn't get unlock at all. And app is showing as trip started. Trying to end trip and it is not getting end. Drop 2 emails to zoom car support but no response. Zoom car is sending message to drop a cycle but i didn't use that cycle as it was not getting unlocked. Kindly provide customer care number. It is continuously charging money. It has become more than 10 rs. And still the ride is not ending Was this information helpful? No (0) Yes (0)
Zoomcar customer support has been notified about the posted complaint.
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SATHYA MANIKANTA

from Pune, Maharashtra

I am also facing same issue and no customer care number from the PEDL team. Initially I found it very useful website and my trip is not getting ended and i didn't even ride the bicycle but it is still charging for me and rate is exceeding 25 Rupees and it was least that I expected from the PEDL (Zoom car) team.
Please find the image below like its asking me to pay the amount for continuing the ride which I didn't even start.