[Resolved]  Zoom Car — pedl cycle trip problem

Address:Pune, Maharashtra, 411014
Website:Bangalore

Hi,

I have used a pedl cycle at kharadi pune for 1 hour 27 minutes after which i tried to end the trip at a station opposite my building. After multiple tries, i gave up as the app won't tell me anything and not end the trip. Later, i realized that pedl has removed the station outside my home and placed it half a kilometer away. It's not possible for me to go place the cycle at the station.

I have two requests to make. One is to stop the trip and reverse the charges post the said timing. Second reinstate the station opposite kumar primrose, kharadi as it is inconvenient to go looking for cycles half a kilometer away.

Thanks
Sameer
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Nov 24, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2018
Zoomcar Customer Care's response
Hello Sameer,

We are sorry for the trouble caused. Kindly share the below details for us to have the issue checked.

Cycle #:
City:
Email ID:
Contact#:

Regards,
Appachu
Zoomcar
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