[Resolved]  Zoom Car — pedl service pune; trip not ending

Address:Pune, Maharashtra, 411014

Hello, i am using pedl service in pune. My cycle number is 103083. I unclocked the cycle and my trip started although the cycle did not get unlocked. I tried ending the trip but im unable to end the trip.
I have already sent an email to two of your email ids and have received no response. The trip has now crossed over 24hours.
I request you to immeadiately end the trip and refund my money back.
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Dec 8, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2018
Zoomcar Customer Care's response
Hello Ruchika,

Greetings!

We are sorry for the trouble caused. Kindly share the below details for us to have the issue checked.
Cycle #:
City:
Email ID:
Contact#:

Regards,
Appachu
Zoomcar
Oct 20, 2018
Updated by Ruchika.Srivastava
Can you please provide me with an email id where I can send the same.
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