[Resolved] Zoom Car — pedl- unable to end the trip

priyanka rohra

from Nagpur, Maharashtra

Address:	Pune, Maharashtra, 411007
Website:	pedl.zoomcar.com

Hi,
I tried unlocking cycle number 101602 the trip had begun but the cycle lock was jammed or damaged i don't know, it wouldn't unlock. I have tried contacting the customer care earlier and there was no response from the same. Please lock the cycle or else i wouldn't be using this service of yours again as it has happened earlier as well. Very disappointed.

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Mar 17, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2018

Zoomcar Customer Care's response Hello Priyanka,

Greetings!

We are sorry for the inconvenience caused. Request you to write to us through our contact us page on the application or website to end the trip or for any refund issue.

Regards,
Kiran.S
.

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Comments

Roni Basak

from Darjiling, West Bengal

Hi PEDL Team,

I am unable to end my trip. Iwas emailed 7 or 8 times but I don't get an help from Zoom car PEDL team. 14 hours gone but this reason I can't sleep. What is this???. Please end my trip.